Frequently Asked Questions
Yes. A TAIYE gift card is redeemable on any journal, collection, or bundle available on taiye.co.
Gift cards are delivered directly to the recipient's email. Most arrive immediately after purchase.
The remaining balance can be covered with any accepted payment method at checkout.
The remaining balance stays on your gift card and is available for your next purchase.
No. Your balance remains available until it is fully used.
Gift cards and discount codes cannot be combined in a single transaction.
Yes. TAIYE gift cards are delivered by email and can be sent to any recipient with an email address, redeemable exclusively on taiye.co.
Gift cards must be purchased separately from other items.
Check the recipient's spam or promotions folder first. If it still has not arrived, email us here and we will take care of it.
Yes. Log into your account on taiye.co to view your balance, or contact us here and we will assist you.
All gift card purchases are final. Gift cards are nonrefundable once issued.